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1. Pre-sale service

1.Providing the free services for  various old machine precision test and maintenance.
2.Providing free service for various technical consulting

2. Sales service

1.Free equipment installation and debugging.
2.Free training for operators on equipment operation, maintenance operations and safety protection systems.
3.Freely provide lean production training and consulting service.  

3. After-sales service

1.Quick response: service can be offered within 24 hours in general area, 48 hours for remote area.
2.Replacement service: If the machine can’t be repaired within 72 hours in two years working, the same type of equipment will be provided freely for customers to maintain normal production until the machine is repaired well.

4. Free maintenance service

1.During the warranty period , engineering technicians will aperiodically be sent to the user’s site for technical inspection.
2.Answering technical questions and providing lifelong maintenance services.
Customer: I am satisfied with your lathe, we are planning to purchase another 6 sets of your lathes within one month. We will visit your factory and have a further discussion.

We: Thank you very much for your recognition of our lathes, very happy to hear that you will consider to buy another 6 sets of our lathes, we will do best to support you as well. Warmly welcome to our factory again.
Customer: We have sourced and compared with many suppliers, Winpower is most reliable because you are so professional in the field with very good service.

We: I am grateful for cooperating with you. Our goal is to maximize value for you.
Customer: If you have been to Winpower factory, you will definitely choose to cooperate with them. Their Lathes is very advanced, and the factory is clean and standardized.

We: Thanks a lot for your high evaluation to our company. We are so happy to be your partner. 
Customer:  I had been seeking for a Chinese Lathe factory which can provides Lathes to process various shapes and sizes of the parts for a long time. Forturnately we found Winpower who can completely meet our demands.

We: Our goal is to maximize value for each of our customers. Thank you very much for your appreciation on our lathes.
Customer: Without any hesitation, Winpower gave us immediate technical support once we asked for help from them. Thank you.

We: Not at all. We hope you can enjoy your life with our machines 





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